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| Have you ever been in one of those situations ? | |
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Alarts not reaching the right people, or sent at the wrong time or to the wrong device |
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Monitoring & Management tools ROI is reduced significantly by ineffective alerts handling |
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Difficult to handle alert/notification scripts effecting system quality and resources |
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Urgent alerts issued to stuff members on vacations, sick leaves or actually left the company |
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Alerts proceived as being "handled" while they are lost in space |
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Un Coordinated alerts from multiple sources about the same single issue/problem |
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Help Desk & IT overloaded with users incident calls before alarms reach targets |
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Alerts sent to far too many people (or not enough( |
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non-urgent notifications sent as "for immediate attention" |
| Then SNS++ is right for you !! | |
SNS++ - Advanced Notification Management
The Smart Notification System (SNS++) is used by over one hundred enterprises and government agencies and is the easiest to implement and easiest to maintain alert/notification management and delivery system in the market today.
A common theme among customers is that SNS++ has given them confidence that each alert, message and notification, regardless of the source, is delivered to the right person(s) at the right time. This relatively simple concept, together with sophisticated notification handling and escalation capabilities, provides customers with a rapid return on investment (ROI) and improves availability and service.
Smart Routing - Advanced, Fast and Accurate Routing Technology
SNS++ Smart Routing is the most advanced alert, message and notification routing technology in the market. With SNS++ Smart Routing, recipients register the information of their interest, thereby ensuring that each recipient recieves all the alerts/notifications they need.
SNS++ Smart Routing simplifies notification integration and maintenance, reducing costs and improving MTTR, by making sure each notification is delivered to the right recipients and only to these recipients. This greatly improves MTTR by reducing the load on the IT team and increasing their confidence in the alerts and notifications that they receive.
Notification Heartbeat - For When it's too Quiet
In many cases detecting a problem when it appears that nothing has happened is more difficult than if something did take place. In these cases there is no event or alert signaling that something may be out of order. The SNS++ Notification Heartbeat Monitor takes care of this.
This unique solution and technology is integrated into SNS++. The advanced routing engine continuously listens to and monitors each alert, message and notification received by the system to ensure that those that are expected actually arrive on time. If SNS++ detects that an expected alert, message or notification was not received when expected, it can automatically generate a notification to the designated people to handle the event.
SNS++ is the most cost-effective, quickest to implement solution available. The benefits of implementing SNS++ include the following:
Simple and Easy Implementation and Management
Complex tasks are easily accomplished using a simple and easy to follow web interface. Personnel and communication media changes are quickly made in a single place. Built-in support for LDAP and Active Directory integration make management even simpler.
Deliver the Right Alerts/Messages at the Right Time
Using SNS++ ensures the right people will receive the right information in real-time, thereby reducing downtime and saving valuable time spent on spurious messages. The sophisticated correlation module can filter out duplicate or false alerts, using complex logic rules to examine the content of the requested alert and previously sent alerts.
SNS++ Enhances Productivity
SNS++ frees teams from time consuming and mundane monitoring and checking alert reports and views.
